Program Manager

Company: Montgomery County Government
Location: Silver Spring
Posted on: October 19, 2024

Job Description:

Communications Program Manager (Program Manager II), Grade N25 Montgomery County Government Department of Recreation Rockville, Maryland 20902 Salary Range: $77,629.00 - $101,103.00 Montgomery County Recreation is a nationally recognized and award-winning agency committed to providing high quality, diverse and accessible programs, services and facilities that enhance the quality of life for all ages, cultures and abilities. The department manages 39 facilities including recreation centers, senior centers and indoor and outdoor aquatic facilities and provides thousands of programs such as out-of-school activities, aquatics, classes, youth and adult sports programs and leagues, senior programs, and therapeutic recreation. WHO WE ARE LOOKING FOR The Department is seeking dynamic and experienced full-time Communications Program Manager, whose creativity and knowledge can be demonstrated in a wide range of services. This position is responsible for designing, developing, managing, organizing and coordinating comprehensive marketing, communications and public outreach plan for the Department of Recreation, which serves the more than one million residents of Montgomery County. This position requires work on some nights and weekends. Recreation is committed to the full inclusion of all qualified individuals and values diverse perspectives, lived experiences and cultures. Recreation encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. Bilingual candidates are also encouraged to apply! What You'll Be Doing The position is responsible for creating and executing a comprehensive plan to achieve high customer engagement, improved customer experience and strong advocacy of the Department. --- Design, develop, coordinate and execute communications plan; serving as the point of contact for the media; writing press releases, talking points, and media advisories; and other communications functions. --- Oversight, editing and approval of all graphic requests. --- Design, develop, coordinate and execute effective marketing plan to promote recreation programs, classes, activities, services and special events. --- Oversight of website maintenance and development, content creation, editing, ensuring site is accurate and up to date. --- Oversight of the department's social media accounts and crafting responses to customer questions/comments. --- Oversight of content creation, including video projects. --- Supervisory responsibilities. --- Providing emergency communication for inclement weather and other emergency incidents. --- Research and respond to Maryland Public Information Act requests. --- Provides support to the community outreach specialists. --- Responsible for ordering promotional items. Minimum Qualifications Experience: Thorough five years professional experience in public communications/outreach and/or multimedia presentations. Education: Graduation from an accredited college or university with a bachelor's degree. Equivalency: An equivalent combination of education an experience may be substituted. Preferred Criteria, Interview Preferences There are preferred criteria for this position. Applicants will be required to answer additional questions when filling out their application. --- Knowledge of marketing and outreach strategies and best practices. --- Experience working with the media. --- Experience establishing and maintaining effective working relationships with individuals, groups, organizations and/or government agencies to promote activities, programs and services. --- Proficiency in Microsoft Office 365 and VSI/RecTrac or other recreational and/or Oracle-based registration system. --- Proficiency in Adobe Creative Suite applications. --- Experience with content management systems, website maintenance. --- Knowledge of social media platforms (Facebook, Instagram, X, YouTube), scheduling tools and pulling analytics. --- Skilled writer with proficiency in AP Style. --- Experience developing innovative solutions to reach communities of diverse backgrounds and needs. --- Supervisory experience. --- Candidates with bachelor's degrees in communications, public relations, or related fields are preferred. To view the complete job announcement and to apply, please visit our website at work4mcg, click on "Search Jobs and Apply" and enter Communications Program Manager in the search field. Interested candidates must create an online account in order to apply. The job number for this opportunity is 2024-00018. This Recruitment will remain open until position is filled All resume submissions must address the preferred criteria preferably in a separate section of the resume. Applicants are strongly encouraged to review the Resume Preparation Tips listed under the "Career Resources" tab on the Office of Human Resource's WORK4MCG webpage. EOE. M/F/H Employment Type: Full Time Salary: $77,629 - $101,103 Annual Bonus/Commission: No

Keywords: Montgomery County Government, Ellicott City , Program Manager, Executive , Silver Spring, Maryland