OPERATIONS ADMINISTRATOR

Company: AMA CONSULTING
Location: Lanham
Posted on: October 20, 2024

Job Description:

Operations Administrator

AMA Consulting, LLC, a Maryland-based Limited Liability Company and Equal Opportunity Employer, is a leading provider of professional and IT services to federal agencies. AMA's three verticals of business are Organizational Excellence, Program Support for Public Health and Education programs and Information/Content management for OCIO Offices. Our values are Excellence, Diligence, Integrity and Compassion. As a small business, our culture is one that drives civility, critical thinking and team collaboration.

We are seeking an experienced professional with a knack for analytical thinking and attention to detail to join our corporate office. The operations administrator will collaborate with all operational units of the company to ensure customer satisfaction for our customers, professional fulfilment for the staff and overall organizational excellence. Operational units are Capture and Business Development, HR and Recruiting, Accounting and Finance and Client Services. This position requires the ability to be agile and function in multiple capacities and experience with working in a small business. You will report directly to our Managing Director.

Specific Duties include:

This role has three main duties:

• Operations Executor

• Provide corporate program management for all contracts, support PMs and be the POC for risk escalation to the corporate office on all projects
• Collect monthly reports and prepare and submit invoices via government payment portals monthly
• Oversee Subcontractor performance to ensure compliance with Subcontractor agreements and process Sub K payments monthly through AMA vendor payment systems
• Process reimbursements for pass through contract expenses through AMA vendor payment systems as needed on contracts
• Drive optimum customer experience by engaging in regular check ins and providing corporate support when needed
• Support HR and Recruiting units for staffing up new contracts and establishing transition plans
• Quality Manager
  • Conduct monthly inspections of all 7 AMA Core process that drive business units to ensure alignment
  • Complete Corrective Action and Preventive Action as needed.
  • Recommend improvements for improved service delivery and efficiency in operations, including use of technology
  • Facilitate continuous improvement sessions when necessary and provide support to staff during changes if needed
  • Drive AMA's annual ISO certification audits, conduct internal audits and provide recommendations to improve AMA's Quality Management System
  • Administrative
    • Support Corporate office operations as needed
    • Communicate and seek approval for company resources for business units
    • Participate in required meetings, trainings and sessions as required
    • Support annual recertification and compliance requirements for AMA contract vehicles: SBA 8a, WOSB, Hubzone, GSA MAS and GSA STARS III
    • Executive Support to AMA's managing Director
      
      Requirements:
      
    • Must understand federal contracting industry and have at least 2 years' experience supporting a federal contractor on the corporate level.
    • Minimum 2 years' experience supporting government contracts and contract invoicing.
    • Minimum 2 years' experience supporting coordination of high-volume travel and expense reimbursement operations.
    • Experience with QuickBooks and vendor payment system a must
    • Experience with ASANA or similar project management tool a must
    • Experience with ISO 9001 2015 standards preferred
    • Must possess a clear understanding of contract terms, in relation to Independent Consulting Agreement, Confidentially Agreements, Teaming Agreement and Subcontracting agreement.
    • Must have excellent oral communication and writing skills/ Proofreading
    • Must take pride in the work and promote the AMA corporate brand positively with your conduct
    • Must have strong interpersonal skills: Be able to foster a positive atmosphere in the office that reflects our corporate values of excellence, diligence, integrity, and compassion.
    • Must be creative and innovative, willing to bring new ideas and fresh thinking and have an enterprising attitude.
    • Must be willing to come into corporate office at Laurel, MD at least 3 days per week.
    • Bachelor's degree in business or related field preferred.
      
      What you will get: A work environment that rewards excellence and honesty with opportunities for professional development, a great salary, generous benefits and fantastic colleagues. A boss that will be committed to helping you achieve your professional goals.

Keywords: AMA CONSULTING, Ellicott City , OPERATIONS ADMINISTRATOR, Other , Lanham, Maryland