Medical Assistant - ENT Saint Paul Drive
Company: WellSpan Health Services
Location: Chambersburg
Posted on: October 22, 2024
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Job Description:
General SummaryProvides safe, therapeutic and efficient care and
services to patients. Assists in direct patient care, performs
treatments, administers medications (if qualified and appropriately
supervised), and instructs patients and their families in
appropriate care, as directed by their provider. Is an active team
participant in the patient-centered practice, by aiding in the
development of office workflows that support patient centered care.
Specific clinical duties and responsibilities can vary depending on
the specialty you work at (see applicable competency checklist for
department specific duties and responsibilities).Duties and
ResponsibilitiesEssential Functions:Obtains and documents reason
for visit, patient vital signs which may include: Temperature,
blood pressure, weight, BMI, respirations, and pulse.Collects
specimens as directed by provider. Uses appropriate equipment and
protocols for specimen collection, processing, handling, and
storage. Ensures all specimens are tracked/logged prior to
transportation to lab.Ensures all patient care areas are adequately
stocked with unexpired medical supplies and has equipment that is
in good working condition with up to date biomedical assessment
checks. Properly handles, stores, and cleans instruments,
equipment, and supplies per manufacturer guidelines.Prepares
patients for scheduled procedures by assuring patient is
appropriately gowned and instruments and supplies are set-up. Uses
Standard Precautions for all patient encounters.Arranges for
patients' ordered diagnostic and therapeutic services by completing
necessary paperwork and scheduling of appointments. Under the
direction of the provider, tracks, reviews and monitors follow-up
of diagnostic test results. Relays information from the provider to
the patient regarding results and follow-up instructions.Under the
direct supervision of a licensed nurse or provider, prepares and
administers vaccines, medications and controlled
substances/narcotics as prescribed by the provider and as skilled
competencies permit. Asks prescribed screening questions,
identifies risks and contraindications, questions and observes for
appropriate responses.Documents and processes prescription requests
and refills per protocol.Performs basic office procedures,
examinations and/or tests ordered by provider and as skill
competencies demonstrate competence (i.e. EKGs, ear lavage, vision
tests etc.).Provides patients with standard patient care
instructions and education, and reviews with patient and family
members as directed by providers (i.e. VIS sheets etc.).Obtains
comprehensive health information from patient/family members to
review with providers or clinical resource over the phone. Uses
this information to assist providers in determining the urgency for
care or an alternative venue for care for patients with acute
problems, should access not be readily available at the practice.
Returns calls to patient in a timely matter.Completes pre-visit
planning and visit prep according to established guidelines.
Obtains comprehensive health information from patient/family
members at the time of the visit. This may include review of
systems and history of present illness and/or past medical and
social history. Obtains an accurate medication review updating the
EHR. Completes office standing orders for the chronic and
preventative healthcare needs of the patient.Efficiently manages
daily patient flow to manage fluctuating patient volumes and
demands. Prioritizes daily patient care tasks and activities that
are delegated by the care team, including but not limited to in
basket management.Under the direction of your supervisor, takes
ownership in an office function/process improvement.Maintains
strict confidentiality of patient's health information. Completes
annual WSH Corporate Compliance, and other mandatory
education.Supports the provider during the visit and patient exam
by collecting and entering information in the patient record,
carrying out orders and completing post visit patient care
education and instructions.Maintains an 80% or higher on all yearly
audits performed.Common Expectations:Demonstrates a commitment to
patients, visitors and staff by: complying with all applicable
safety regulations; learning the impact of medical errors and
methodology that will lead to reduction of errors; reporting actual
and potential errors into the Safety Reporting System (SRS System),
as well as hazardous conditions; identifying opportunities to
standardize processes and "error proof" systems that will lead to
increased safety; and participating in safety education programs
and root cause analyses as required.Maintains established policies
and procedures, objectives, quality assessment, safety,
environmental and infection control standards.Maintains the
cleanliness of work areas as required.Maintains professional growth
and development.Embraces the concepts for ensuring a positive
patient/family experience every visit, every time. Fosters teamwork
with coworkers, and providers. Practices fiscal responsibility
through improvement and innovation. Attends Practice
meetings.Maintains required clinical competencies throughout
employmentResponsible for the care and maintenance of
department/entity equipment and supplies; mail distribution.Enters
and/or retrieves data from established computer files using
knowledge of various computer software applications.Required for
All Jobs:Performs other related duties as identified.WellSpan
Health has adopted and implemented a compliance program to support
WellSpan's values and standards for professionalism, integrity, and
ethics. Expected to support and meet the values and standards of
the organization and the performance expectations of the job, the
department, and the compliance program.WellSpan Health has adopted
and implemented a privacy program to safeguard the patient
information and the business and operational information of the
organization. Expected to support and meet the values and standards
of the organization to safeguard patient and business/operational
information.The above statements are intended to describe the
general nature and level of work being performed. They are not
intended to be construed as an exhaustive list of all
responsibilities, duties, and skills required of personnel so
classified.Physical Demands:Standing - FrequentlyWalking -
FrequentlySitting - OccasionallyCarrying/Lifting - Occasionally
(50lbs)Pushing/Pulling - Occasionally (50lbs)Kneeling/Crouching -
OccasionallyReaching - OccasionallyTalking - FrequentlyHearing -
FrequentlyRepetitive Motions - OccasionallyEye/Hand/Foot
Coordination - OccasionallyWorking Environment:Occupational Hazards
- OccasionallyBloodborne Pathogen - ExposureQualificationsMinimum
Education:Certificate of completion from an accredited Medical
Assistant program (Diploma) Or National Medical Assistant
Certification Upon Hire RequiredLicenses:Certificate of completion
from an accredited Medical Assistant program (Diploma) Or National
Medical Assistant Certification Upon Hire Required andBasic Life
Support Upon Hire RequiredCourses and Training:Certificate of
completion from an accredited Medical Assistant program (Diploma)
Or National Medical Assistant Certification Upon Hire Required
andCompletes all required education programs and competency testing
needed to perform at an advanced level Upon Hire Required
andMedical terminology Upon Hire RequiredKnowledge, Skills, and
Abilities:Proficient communication skills including SBAR
techniqueAbility to effectively present clinical information to the
care teamProficient in navigating and entering information into an
electronic health recordModels team workSelf-motivated and
dependableAble to work independently.
Keywords: WellSpan Health Services, Ellicott City , Medical Assistant - ENT Saint Paul Drive, Other , Chambersburg, Maryland
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